Terms & conditions

IMPORTANT INFORMATION

Willow Barns is a stand alone courtyard of rooms all, with individual access, there are no staff living on site, this is part of the charm and makes Willow Barns somewhere different to stay. However this does mean it is very important to communicate your time of arrival with us, we are very flexible depending upon how busy we are, we ask that check in, is completed ideally between 4.30pm- 7:30pm, although we can arrange to leave keys in special circumstances. An earlier check in is often available, please contact us to discuss. Check out time is 10:30am.

Payment for the first night is due upon booking, this is returnable less £20 per room up until 14 days prior to your stay. 

Between 7 and 14 days notice of cancellation, the deposit is non returnable. 

Less than 7 days notice of cancellation full payment for the room is payable.

Any cancellations are required in writing via email or post. Cancellation date will be the date received.

Festival bookings deposits are non returnable. 

Full payment for rooms booked for Festivals is due one month before stay dates. If the rooms are re-let due to cancellation, we will refund final payment less deposit.

By paying a deposit you are agreeing to our terms and conditions.

Please inform us of any special dietary requirements before arrival.

Guests are liable for any damage they cause at Willow Barns.  We reserve the right to charge via credit or debit card for any damage to, or removal of, any property belonging to Willow Barns.

Soap dispensers, bath robes, towels and all other items in the rooms are the property of Willow Barns.

Guests are responsible for their personal possessions and vehicles during their stay at Willow Barns.

No pets allowed

No children under 12 years (unless all the rooms are booked by one party) Please ask for details.

No smoking on premises.

Location

There are several beautiful market towns such as Petworth, Midhurst and Arundel to name a few.
They all provide excellent and interesting shopping, farmers markets and historic houses to visit.

Bookings: 01798 867493
Email: infowillowbarns@aol.com